Privacy Policy

1. Information We Collect

We collect the following types of information when you use the Service:

• Account Information: Name, email address, and password when you create an account. If you sign in via a third-party provider (Google, Facebook, Apple), we receive your name and email from that provider.
• Payment Information: We retain a record of transactions for billing history.
• Usage Data: Pages visited, content viewed, search queries, browsing patterns, and interaction with the Service.
• Device Information: Browser type, operating system, device type, screen resolution, and IP address.
• Cookies: We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service.
• Process transactions and send related information (receipts, confirmations).
• Send administrative notifications (service updates, security alerts).
• Personalize your experience and deliver content relevant to your interests.
• Improve the Service and develop new features.
• Prevent fraud, abuse, and security incidents.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors that help us operate the Service (hosting, payment processing, analytics, email delivery).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.
• With Your Consent: When you explicitly authorize sharing.

4. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain certain records for legal or legitimate business purposes (e.g., transaction records for tax compliance).

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/HTTPS), secure authentication, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request a copy of your data in a machine-readable format.
• Objection: Object to certain types of processing.

To exercise these rights, contact us through the Darkside platform or email our support team.

7. Third-Party Services

The Service integrates with third-party services including:

• Cloudflare: Content delivery and video streaming. See Cloudflare's Privacy Policy.
• Google, Facebook, Apple: Authentication providers.

These third-party services have their own privacy policies. We encourage you to review them.

8. Cookies

We use the following types of cookies:

• Essential Cookies: Required for the Service to function (authentication, session management).
• Analytics Cookies: Help us understand how users interact with the Service.
• Preference Cookies: Remember your settings and preferences (e.g., language).

You can control cookies through your browser settings. Disabling essential cookies may affect the functionality of the Service.

9. Children's Privacy

The Service is not intended for children under 13 years of age (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us through the Darkside platform or email our support team.